Thank you for choosing ASUS notebooks as your daily mobile computing companion. You probably already knew about most ASUS brand notebooks sold in the US and Canada are covered by the best warranty in the industry – ASUS 360 with “20224” protection.

It is the most comprehensive service package in the industry.

2 A two year global warranty: You can receive free service on your notebook at ASUS service centers worldwide for two years from your date of purchase.

0 A zero bright dot guaranty: If your notebook LCD display shows even a single bright dot within 30 days of purchase, ASUS will replace your notebook’s entire screen.

2 Free two-way standard overnight shipping: If your notebook needs service, we cover the cost of shipping it to us with FedEX Standard Overnight from one of over 2,000 FedEX stations in the US. We overnight it back to you for free as well.  In Canada, call for pickup from your business or residence to our Canada Service Center and we will deliver your notebook back to the same address, also using FedEX Standard Overnight.

24 Twenty-four hour tech support seven days per week: Our customer service professionals are there to serve you at all times (except Holidays).

That’s not all, ASUS’ Accidental Damage Warranty (ADW) protects ASUS-branded notebook computers from accidental damage incurred from electrical surges, fire, drops, and spills. It covers the notebook itself and any built-in or onto-the-base accessories - FREE of charge. It is a one-year warranty, extending for one year from the date of purchase.

At ASUS, we commit to provide life cycle extension service to EPEAT registered products (http://green.asus.com/english/EPEAT.htm). We guarantee to provide additional warranty and replacement parts five years after end of production of the EPEAT registered products. If you are interested in buying additional extended notebook warranty (eg. Additional one-year or three-year warranty) from ASUS to prevent unexpected malfunctions and costly repairs or need replacement parts for your notebook, please write to NBwarranty@asus.com. Our notebook sales rep will contact you and provide you with details of available options.

Thanks again for your support of ASUS products,

ASUS N. America Notebook Team